Oh pshaw, on Sat 10 Nov 2007 08:15:47p, Terry Pulliam Burd meant to say...

> On Sat, 10 Nov 2007 07:02:22 GMT, Wayne Boatwright
> > fired up random neurons and synapses to
> opine:
>
>>I guess I've lived a charmed life until now. When we moved to our new
>>house this past December we began services with Cox for cable, phone, and
>>high speed Internet. This is the very first occurrence of any problem to
>>date. I guess I can expect more problems in the future. :-(
>
> Well, hang onto your hair, b/c if there's one thing you can count on
> with Cox, it's that you can't count on them. We have gone through 5 or
> 6 DVR/receivers, which always results in losing all our DVR'd
> programs, of course. On the 4th or 5th one, the tech I was talking to
> on the phone said, "Atlanta is aware of the problem" with the DVRs (I
> inferred from that that the corporate headquarters are in Atlanta),
> like Atlanta's *awareness* was going to make me a happy customer. We
> finally got a "supervisor level" repairman to come out who said the
> machines were cr*p.
>
> My experience with the high speed cable isn't anything to write home
> about, either. When the DSL is out, I just *love* going through their
> telephone menu hell and run into a robotic voice telling me that I'll
> get faster service if I visit their website at...I feel like throwing
> the phone through the wall. If I could get connected to the Internet,
> I wouldn't be bloody calling!
>
> Terry "Squeaks" Pulliam Burd
> --
> "If the soup had been as hot as the claret, if the claret had been as
> old as the bird, and if the bird's breasts had been as full as the
> waitress's, it would have been a very good dinner."
>
> -- Duncan Hines
>
>
> To reply, replace "meatloaf" with "cox"
>
>
>
>
>

Well, for one thing, we don't have one of Cox's DVRs, but one that we
bought. No problem there.

Our Internet is digital cable, not DSL. Are you sure yours is DSL through
Cox?

I do have to agree that the few contacts I've had with their support staff
have been less than dazzling. :-)

--
Wayne Boatwright

(to e-mail me direct, replace cox dot net with gmail dot com)
__________________________________________________ ____________

OK, I'm weird ! But I'm saving up to be eccentric.