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Cooking Equipment (rec.food.equipment) Discussion of food-related equipment. Includes items used in food preparation and storage, including major and minor appliances, gadgets and utensils, infrastructure, and food- and recipe-related software. |
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Question about warranty
I just bought a Kitchenaid stand mixer on ebay. It is new, not
refurbished or anything, but I am wondering if the warranty is good, even though it wasn't sold to me through an authorized retailer. I bet that much of the goods on ebay are in this category, being sold to the buyer via the grey market. Has anyone had any experience with this? Todd |
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Question about warranty
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Question about warranty
Does one need a purchase receipt from an authorized retailer for
warranty coverage to be valid, or is registering the appliance on the website enough? Would an ebay receipt from a private seller on a new machine be a valid purchase receipt? |
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Question about warranty
On 18 Mar 2007 06:29:20 -0700, wrote:
>I just bought a Kitchenaid stand mixer on ebay. It is new, not >refurbished or anything, but I am wondering if the warranty is good, >even though it wasn't sold to me through an authorized retailer. I >bet that much of the goods on ebay are in this category, being sold to >the buyer via the grey market. Has anyone had any experience with >this? > >Todd Go to www.kitchenaid.com and then go to customer service. You can register your appliance on line. The worst that can happen is that someone else has already registered it. -- Susan N. "Moral indignation is in most cases two percent moral, 48 percent indignation, and 50 percent envy." Vittorio De Sica, Italian movie director (1901-1974) |
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Question about warranty
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Question about warranty
Just to give you all an update, I called Kitchenaid today and asked
about warranty coverage on items that, though new, are purchased through an unauthorized sales channel such as eBay, and the representative said that there is no warranty coverage on these items. So, this is food for thought when buying an expensive mixer on eBay. Why not spend $75 more and have the peace of mind that the company will back up the product for a year by buying through a regular retailer? |
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Question about warranty
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Question about warranty
Peter A wrote:
> In article . com>, > says... >> Just to give you all an update, I called Kitchenaid today and asked >> about warranty coverage on items that, though new, are purchased >> through an unauthorized sales channel such as eBay, and the >> representative said that there is no warranty coverage on these >> items. So, this is food for thought when buying an expensive mixer >> on eBay. Why not spend $75 more and have the peace of mind that the >> company will back up the product for a year by buying through a >> regular retailer? >> > > Because the $75 will almost surely be wasted, that's why. Not to mention the fact that most States will not allow a manufacturer to refuse warranty for 'out of authorized dealers' purchases. -- "So long, so long, and thanks for all the fish!" Dave www.davebbq.com |
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Question about warranty
On Mar 26, 11:32 am, wrote:
> Just to give you all an update, I called Kitchenaid today and asked > about warranty coverage on items that, though new, are purchased > through an unauthorized sales channel such as eBay, and the > representative said that there is no warranty coverage on these > items. So, this is food for thought when buying an expensive mixer on > eBay. Why not spend $75 more and have the peace of mind that the > company will back up the product for a year by buying through a > regular retailer? I asked that question on the Kitchenaid board, and was told it depends when the item was made. If the item has a recent serial # that shows it was made within the last year by Kitchenaid, then you should have coverage. I would call them again. |
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