I have one of these rotisseries which I love. It is about 7-8 years old and the spit has started to slip out of the left rut after 15 seconds of use.

Nothing about the spit fitting together seems worn, nor does the ceramic end piece seem worn.

Ronco at first tried to pretend that I was using the spit upside down, then confessed that they have had to stop letting anyone technical who might have any knowledge of he product come to the phone any more.

Perhaps somewhat self-servingly they suggested I might buy a new spit (and see if it also slips out??)

Does anyone know what causes this problem please? Or is his unit just dead? (expansion of the VERY soft metal side pieces/wear to the ruts over time?)

They do now have a slightly appealing looking new supposedly space saving model which might be a bit more practical in my tiny kitchen but I am reluctant to buy something which the manufacturer says they don'l dare support using anyone with any technical knowledge!