In article >,
Floyd Farcus > wrote:
(angelarenae) wrote:
>
>>I'm getting ready to do a major kitchen remodel and have some
>>questions about refrigerators. I was all set to order the Sub-Zero
>>650 Over-Under (freezer is a drawer beneath the fridge), when a friend
>>of mine told me that Sub-Zeros in general are overrated and are
>>outperformed by several other (cheaper) brands, e.g. KitchenAid and
>>Viking.
>
>Check the repair rate of SubZero. They are running about 27% repair
> rate, highest in the industry. For the price they are asking, I
>would demand perfection.
One of the problems may indeed be that their customers *ARE* demanding
perfection, or very close to it.
As you said, at that price it should be perfect, and with a repair
policy geared toward that, one would expect a higher repair rate.
IIRC, their repair cost to customer is zero.
Chuck Demas
--
Eat Healthy | _ _ | Nothing would be done at all,
Stay Fit | @ @ | If a man waited to do it so well,
Die Anyway | v | That no one could find fault with it.
| \___/ | http://world.std.com/~cpd