View Single Post
  #14 (permalink)   Report Post  
Margaret Suran
 
Posts: n/a
Default



wrote:
> Was I wrong or did I miss something???
>
> "The Nest" is a 4 star restaurant nestled in the
> romantic Saddleback Inn, Lake Arrowhead, CA. After
> waiting 20 minutes past our scheduled reservation, we
> were seated at a quiet booth that was available the
> entire time. Soon (8:15pm)a family of 4 with a tired 2
> year old crying to go home was seated behind us. After
> 10 minutes of non-stop crying, we spoke with a
> waitress about the disturbance caused by the child.
> The ownercame by our table and refused to speak to the
> family and told us we could be moved to a louder part
> of the restaurant if we didn't like the noise from the
> child. Since the romance for the evening was ruined,
> we decided to move. I was too upset to accept any
> compensation offered, but still shocked that on my $86
> tab they charged me a $10 corkage fee on my bottle of
> wine. The food and service is worthy of 5 stars, but
> owner is a horrible manager and will sacrifice your
> romantic evening at the expense of a crying child.
>
> I left a note on the receipt to the waiter that due to
> the actions of the owner he would not be receiving a
> tip. I also commended him and the chef on their
> service.
>
> While I think I should have walked out, my wife was
> looking forward too much to her Duck breast with a
> Lobster Tail. By that point McDonalds was good enough
> for me.
>
> I am curious as too your comments.
>

You punished the waiter for your bad decision to wait for ten minutes,
before calling attention to your plight. That waiter was not even
your server at the first table, so what was he guilty of? Your
annoyance at a corkage fee and not questioning it? The decision of
the management not to deduct something from your bill or offer free
dessert?

I must have missed something in your post. You could not possibly
want to execute the messenger, or did you do just that? Commending
him to the chef, will not pay his rent or other expenses.