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[email protected] kevin@kitchensource.com is offline
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Default Thank you for your feedback. Please accept our apologies.

On Thursday, May 3, 2007 at 3:28:43 PM UTC-4, wrote:
> I recently ordered an item from this company and they replied that it
> would be backordered for two months. nevertheless they charged my
> credit card for the full cost of the item. when i registered a
> complaint, the customer service agent said this was standard practice
> for this company. at my request, they have now promised to refund to
> the credit card.
>
> even if this was done in good faith, they wanted to use my money for
> free for two months. and if the item was never supplied to them,
> would they have spontaneously refunded the charged amount? i'm not
> sure...
>
> fyi, this kitchensource-com company runs the following websites:
> :: Kitchen Accessories Unlimited
> :: Cabinet Accessories Unlimited
> :: Bathroom Accessories Unlimited
> :: Home Accessories Unlimited
> :: Patio Accessories Unlimited