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Ed Pawlowski Ed Pawlowski is offline
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Default No tipping policies

On 8/14/2016 5:59 PM, Je�us wrote:
> On Sun, 14 Aug 2016 15:22:21 -0600, graham > wrote:
>
>> "According to research by Michael Lynn, professor of consumer behaviour
>> and marketing at the Cornell University School of Hotel Administration,
>> most people tip not based on service, but *because they feel guilty and
>> obliged*. He also found that 53% of customers liked the idea of higher
>> menu prices where tipping is not permitted."

>
> That would be my preference. I hate the idea of tipping. Just pay the
> staff better wages from the outset and increase your prices
> accordingly.
>


What about the staff that gets a pay cut? What is a better wage? It
may help some, but not everyone.