No-tipping policies at US restaurants prompt delight €“ and disaster
https://www.theguardian.com/lifeands...fects-portland
http://tiny.cc/ng4ydy
Note the following point in the article:
"According to research by Michael Lynn, professor of consumer behaviour
and marketing at the Cornell University School of Hotel Administration,
most people tip not based on service, but *because they feel guilty and
obliged*. He also found that 53% of customers liked the idea of higher
menu prices where tipping is not permitted."