On Jun 7, 3:18?am, sf wrote:
On Tue, 05 Jun 2007 21:16:27 +0200, Nathalie Chiva

wrote:
I have another rant: What is it with cashiers nowadays not even saying
*anything* to you or even looking at you while you pay, but instead
chatting with one of their coworkers, head turned? It feels,
literally, dehumanizing.
Argh.

"Somebody" needs customer service training...

--
See return address to reply by email

Of course courtesy goes both ways. I've worked in customer service so
I know what it's like. One thing I hated was I would be waiting on a
customer and they would start making calls on their cell phone.
That's just inconsiderate. We had a policy that if we saw a customer
talking on a cell phone we would not wait on them until they put their
phone away. If they complained all we had to say is we didn't want to
disturb their obviously important conversation. Another thing I hated
is getting calls from customers who would then ask if they could put
ME on hold. Uh no, you called me. You should be ready with what you
need to say before you even pick up the phone.

On Thu, 07 Jun 2007 02:27:57 -0500, Omelet
wrote:

In article , sf wrote:

On Tue, 05 Jun 2007 20:21:17 GMT, "James Silverton"
wrote:

here's another one that gets me. When you phone a business, the
receptionist or whatever says "Just a second", which usually
means you will wait at least two or three minutes.


Two or three minutes.... oh, gasp! Here are some smelling salts.

I only care if it's my nickle.

If it's an 800 number, THEY are paying for the call. ;-)

BTW, anybody can get an 800 number if they want. I had one briefly for a
family member that was living all the way across the US for awhile...

That's why cell phones are such a blessing.

sf
landline free

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On Thu, 07 Jun 2007 11:43:37 -0700, "
wrote:

On Jun 7, 3:18?am, sf wrote:
On Tue, 05 Jun 2007 21:16:27 +0200, Nathalie Chiva

"Somebody" needs customer service training...


Of course courtesy goes both ways. I've worked in customer service so
I know what it's like. One thing I hated was I would be waiting on a
customer and they would start making calls on their cell phone.
That's just inconsiderate. We had a policy that if we saw a customer
talking on a cell phone we would not wait on them until they put their
phone away. If they complained all we had to say is we didn't want to
disturb their obviously important conversation. Another thing I hated
is getting calls from customers who would then ask if they could put
ME on hold. Uh no, you called me. You should be ready with what you
need to say before you even pick up the phone.

That reminds me of when I was a teenage. One of my best friends told
me about the time her mother called her when she was at another
person's house and asked her: "Where ARE you???" She replied: "MOM
*you* called ME!"

It takes all kinds, so I hope you kept your sense of humor.

LOLOL! It *is* funny if you take a step back and look at it. Her
mother was a control freak and your customers were self-absorbed.

Thank goodness there was already a policy in place to deal with them
at your job. Can you imagine being one of the customer service
representatives who had to deal with that type *before* the policy and
having to defend yourself to the boss about complaints that *you*
wouldn't wait on hold?

--
See return address to reply by email

In article , sf wrote:

On Thu, 07 Jun 2007 02:27:57 -0500, Omelet
wrote:

In article , sf wrote:

On Tue, 05 Jun 2007 20:21:17 GMT, "James Silverton"
wrote:

here's another one that gets me. When you phone a business, the
receptionist or whatever says "Just a second", which usually
means you will wait at least two or three minutes.


Two or three minutes.... oh, gasp! Here are some smelling salts.

I only care if it's my nickle.

If it's an 800 number, THEY are paying for the call. ;-)

BTW, anybody can get an 800 number if they want. I had one briefly for a
family member that was living all the way across the US for awhile...

That's why cell phones are such a blessing.

sf
landline free

Sort of.

The only complaint I have about cellphones is that BOTH parties get
charged for the air time. On a landline, only the caller gets charged.
That's one good reason to keep one. :-)

I do, finally, have a cell number now tho' and only a limited number of
people get the number. Immediate family, close friends and my boss.

It's a tracfone so all pre-paid.

Tracfone does send ad's to it sometimes, but they are all text messages
and they don't charge minutes for their own ads so it's no big deal.
--
Peace, Om

Remove _ to validate e-mails.

"My mother never saw the irony in calling me a Son of a bitch" -- Jack Nicholson

Nathalie Chiva wrote:

I have another rant: What is it with cashiers nowadays not even saying
*anything* to you or even looking at you while you pay, but instead
chatting with one of their coworkers, head turned? It feels,
literally, dehumanizing.
Argh.

Nathalie in Switzerland

What I can't stand is the fact that they don't even tell you the
total. More often than not, I can't read the amount on the stupid
screen and I have to ask them what it is.

-L.

On Jun 8, 7:15?am, "-L." wrote:
What I can't stand is the fact that they don't even tell you the
total. More often than not, I can't read the amount on the stupid
screen and I have to ask them what it is.

-L.


They don't tell you the total? That's part of their job as a
cashier. If they can't even do that then they have no business doing
that kind of work. No wonder self checkouts have become so popular.

On Jun 8, 7:15 am, "-L." wrote:
Nathalie in Switzerland

What I can't stand is the fact that they don't even tell you the
total. More often than not, I can't read the amount on the stupid
screen and I have to ask them what it is.

-L.

I have to agree with you, that's really ignorant of them.

If they was hungry they'd have honey dripping from their mouths

I saved a tree today, I kept a man from cutting it down, I said, "you
always want to cut something down" (little fella runnin round the
neighborhood with a chainsaw in his lawn mower wagon) he agreed to
leave it, I invited him to my smoke-out.

On Jun 8, 12:52 pm, " wrote:
On Jun 8, 7:15?am, "-L." wrote:

What I can't stand is the fact that they don't even tell you the
total. More often than not, I can't read the amount on the stupid
screen and I have to ask them what it is.

-L.

They don't tell you the total? That's part of their job as a
cashier. If they can't even do that then they have no business doing
that kind of work. No wonder self checkouts have become so popular.

I wish they had special self checkouts that you had to pass a test in
order to use. Fu(king idiots and slowpokes get in front of you, and
they slow things down.

--Bryan

On Jun 8, 6:07 pm, BOBOBOnoBO® fka Food Snob
wrote:

I wish they had special self checkouts that you had to pass a test in
order to use. Fu(king idiots and slowpokes get in front of you, and
they slow things down.

--Bryan

I don't blame ya for getting upset, but you knew this when you went in
there.

sooo, contrive how you will spend that time waiting
you can either stand there bitching like one of my bitches
or you can pick up a Soap mag and think about sex