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Cooking Equipment (rec.food.equipment) Discussion of food-related equipment. Includes items used in food preparation and storage, including major and minor appliances, gadgets and utensils, infrastructure, and food- and recipe-related software. |
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Beware Maytag #MDB Dishwashers
We purchased a Maytag dishwasher model #MDB9750AWS from Sears on
January 27, 2005. Sears installed it sometime around the end of February. Two months later, the little wheel that supports the middle shelf on the rack roller rail broke. It is a small, weak piece of plastic. To replace a piece of plastic slightly larger than a pea requires the whole middle shelf to be replaced, so the repairman orders it and then must come back 10 days later to install the shelf. Today at the beginning of October, I am waiting for the repairman for the THIRD time in eight months. This dishwasher is not even a year old and I have had to stay home three separate times for the exact same thing to be repaired. I have called Maytag to complain that this is an under-engineered, defective design and they should either issue a recall or a replacement part for a piece of plastic that is too weak to support dishes. My plates are bone china, not lead, and it cannot withstand their weight. I have so far received no satisfaction on this front. I expect this part to continue breaking at its current rate of every two to three months. Since I am already burdened with this dishwasher I wanted to help prevent others from buying this junk. |
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Sorry to hear about you problem. We shopped exclusively at sears for
our appliances for many years and always recieved what we felt was pretty good quality and excellent service. However a few years a go we made another move and again went to Sears and purchased a new Stove, Refrig, Washer, Dryer and a few other items. The stove was never installed correctly. Had problems with the washer and dryer which took months to get resolved. I cut up our sears credit card and took it back to the store where we made the purchases. I finally found the store manager and let him know how disapointed I was with the quality and especially the service we had recieved and gave him back our card which we had had for nearly 30 years. Thanks for the warning about Sears, I hope you get your problem resolved. |
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"Capri" > wrote in message ups.com... > Sorry to hear about you problem. We shopped exclusively at sears for > our appliances for many years and always recieved what we felt was > pretty good quality and excellent service. However a few years a go we > made another move and again went to Sears and purchased a new Stove, > Refrig, Washer, Dryer and a few other items. The stove was never > installed correctly. Had problems with the washer and dryer which took > months to get resolved. I cut up our sears credit card and took it > back to the store where we made the purchases. I finally found the > store manager and let him know how disapointed I was with the quality > and especially the service we had recieved and gave him back our card > which we had had for nearly 30 years. Thanks for the warning about > Sears, I hope you get your problem resolved. > That's why we buy appliances from the furniture/appliance store that has been in business nearly forever! Any issues are resolved quickly and free delivery/pickup isn't bad, either! Dawn |
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You buy your appliances from a store that's been in business
longer than Sears?! DawnK wrote: > > That's why we buy appliances from the furniture/appliance store that has > been in business nearly forever! Any issues are resolved quickly and free > delivery/pickup isn't bad, either! |
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"Mike Berger" > wrote in message ... > You buy your appliances from a store that's been in business > longer than Sears?! > > DawnK wrote: >> >> That's why we buy appliances from the furniture/appliance store that has >> been in business nearly forever! Any issues are resolved quickly and >> free delivery/pickup isn't bad, either! Well, ok, maybe not longer than Sears, but since 1922! http://www.wisinfo.com/sheboyganpres...er_Neumann.pdf Dawn |
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