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Barbecue (alt.food.barbecue) Discuss barbecue and grilling--southern style "low and slow" smoking of ribs, shoulders and briskets, as well as direct heat grilling of everything from burgers to salmon to vegetables.

Are the Jenn Air grills at Lowe's a sham?



 
 
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  #1 (permalink)  
Old 29-04-2004, 03:04 PM
Bill
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

I am in the process of purchasing a new gas grill. I am seeking a very good
quality grill that is also aesthetically pleasing. If aesthetics weren't
important, I'd probably go with a Weber Genesis Gold B.

I've found what appears to be exactly what I'm looking for - the Jenn Air
720-0061-LP at Lowe's. Jenn Air is a quality brand and this model is all
stainless steel. It actually appears to have better parts than the
comparable Weber grills, such as cast brass burners and thick stainless
steel cooking grates.

BUT, I've learned that this particular grill is manufactured by Nexgrill.
Nexgrill's support line, (800) 554-5799, is only an answering machine in
which the mailbox is usually full. On a few occasions I've been able to
leave a message, but my calls have never been returned.

A positive on Jenn Air grills is that their JA460P model was the top-rated
grill by Consumer Reports in June 2003. However, this model is made by CFM
Harris. The only similarity between the Nexgrill 720-0061-LP that I'm
considering and the grill rated by Consumer Reports is the "Jenn Air" plaque
affixed to the grill cover.

Basically, I'm getting a bit nervous about buying the 720-0061-LP. It
appears to be a better quality and better looking grill than comparably
priced Weber grills. [1] But it is not manufactured by Jenn Air. [2] It is
not related to the grill rated by Consumer Reports. [3] And customer service
is completely MIA.

Weber grills, on the other hand, are [1] manufactured by Weber, [2] always
get great ratings, and [3] have terrific customer service.

Thoughts... Suggestions...


  #2 (permalink)  
Old 29-04-2004, 05:06 PM
Bill484923
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Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

Go with the Weber unless you want to spend a lot more a REAl Jennair made by
Maytag/Dynasty is around $1500.00
  #3 (permalink)  
Old 29-04-2004, 05:14 PM
Nathan Lau
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Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

Bill wrote:
Basically, I'm getting a bit nervous about buying the 720-0061-LP. It
appears to be a better quality and better looking grill than comparably
priced Weber grills. [1] But it is not manufactured by Jenn Air. [2] It is
not related to the grill rated by Consumer Reports. [3] And customer service
is completely MIA.

Weber grills, on the other hand, are [1] manufactured by Weber, [2] always
get great ratings, and [3] have terrific customer service.

Thoughts... Suggestions...


You seem to have answered your own question.

--
Aloha,

Nathan Lau
San Jose, CA

#include std.disclaimer
  #4 (permalink)  
Old 29-04-2004, 06:29 PM
Jason in Dallas
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

"Bill" wrote in message
...
I am in the process of purchasing a new gas grill. I am seeking a very

good quality grill that is also aesthetically pleasing.

Then get a Viking or DCS or similar.

If aesthetics weren't important, I'd probably go with a Weber Genesis Gold

B.

This tells me you have another concern: price. Anyhow, a stainless outer
body can be tough to keep looking its best but the enameled finsih on a
Weber is painless to keep shiny.

I've found what appears to be exactly what I'm looking for - the Jenn Air

720-0061-LP at Lowe's. (snip)

Perhaps an OK grill but support sucks as you have discovered, and
replacement parts' future availability is questionable at best and already
tough to get now. That Jenn Air will likely prove to be a disposable grill.
Another pretty but disposable grill is the SS grill sold at Sams Wholesale
for something like $600.

I suggest you get a boring black Weber Genesis if you want to spend well
under $1000, a Weber Summit if you can spend about a grand, or a DCS if you
can spend more. If you get a Weber Genesis make sure to get it with the
enameled cast iron grates from Home Depot.


  #5 (permalink)  
Old 29-04-2004, 07:26 PM
Johnny Quest
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?


"Bill" wrote in message
...
I am in the process of purchasing a new gas grill. I am seeking a very

good
quality grill that is also aesthetically pleasing. If aesthetics weren't
important, I'd probably go with a Weber Genesis Gold B.

I've found what appears to be exactly what I'm looking for - the Jenn Air
720-0061-LP at Lowe's. Jenn Air is a quality brand and this model is all
stainless steel. It actually appears to have better parts than the
comparable Weber grills, such as cast brass burners and thick stainless
steel cooking grates.

BUT, I've learned that this particular grill is manufactured by Nexgrill.
Nexgrill's support line, (800) 554-5799, is only an answering machine in
which the mailbox is usually full. On a few occasions I've been able to
leave a message, but my calls have never been returned.

A positive on Jenn Air grills is that their JA460P model was the top-rated
grill by Consumer Reports in June 2003. However, this model is made by CFM
Harris. The only similarity between the Nexgrill 720-0061-LP that I'm
considering and the grill rated by Consumer Reports is the "Jenn Air"

plaque
affixed to the grill cover.

Basically, I'm getting a bit nervous about buying the 720-0061-LP. It
appears to be a better quality and better looking grill than comparably
priced Weber grills. [1] But it is not manufactured by Jenn Air. [2] It is
not related to the grill rated by Consumer Reports. [3] And customer

service
is completely MIA.

Weber grills, on the other hand, are [1] manufactured by Weber, [2] always
get great ratings, and [3] have terrific customer service.

Thoughts... Suggestions...


I work at Lowes and assemble the grills.
The Jenn Air's are a joke. We get a lot of complaints.
The Coleman Grills are exceptionally well made and fuel effecient.
They rival the Webers on quality and size, are pleasing to look at
and clean up the easiest of all. They are pretty heavy though,
and you need to be reasonably good at assembly and have a solid place
to keep it. The assembly instructions that come with it are very good .
The burners run front to back as opposed to Weber's side to side.
We have a Coleman 5100 and a Weber Silver B out back and most
of us prefer the Coleman over the Weber due to it's larger grill capacity,
less fuel usage and the fact it's $180 less. With the lower price, it's
worth
it to have Lowes assemble it. You will need a pick up and two strong
guys to get it home.

HTH
John Q.
..


  #6 (permalink)  
Old 29-04-2004, 08:51 PM
jdoe
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

It's a Chinese import and yes it seems that's all the support you get. I
fell for something similar. Never again! Weber all the way. Expensive? Yes!
Worth it? You bet!
Larry
"Bill" wrote in message
...
I am in the process of purchasing a new gas grill. I am seeking a very

good
quality grill that is also aesthetically pleasing. If aesthetics weren't
important, I'd probably go with a Weber Genesis Gold B.

I've found what appears to be exactly what I'm looking for - the Jenn Air
720-0061-LP at Lowe's. Jenn Air is a quality brand and this model is all
stainless steel. It actually appears to have better parts than the
comparable Weber grills, such as cast brass burners and thick stainless
steel cooking grates.

BUT, I've learned that this particular grill is manufactured by Nexgrill.
Nexgrill's support line, (800) 554-5799, is only an answering machine in
which the mailbox is usually full. On a few occasions I've been able to
leave a message, but my calls have never been returned.

A positive on Jenn Air grills is that their JA460P model was the top-rated
grill by Consumer Reports in June 2003. However, this model is made by CFM
Harris. The only similarity between the Nexgrill 720-0061-LP that I'm
considering and the grill rated by Consumer Reports is the "Jenn Air"

plaque
affixed to the grill cover.

Basically, I'm getting a bit nervous about buying the 720-0061-LP. It
appears to be a better quality and better looking grill than comparably
priced Weber grills. [1] But it is not manufactured by Jenn Air. [2] It is
not related to the grill rated by Consumer Reports. [3] And customer

service
is completely MIA.

Weber grills, on the other hand, are [1] manufactured by Weber, [2] always
get great ratings, and [3] have terrific customer service.

Thoughts... Suggestions...




  #7 (permalink)  
Old 30-04-2004, 03:08 AM
Edwin Pawlowski
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?


"Bill" wrote in message
...
I am in the process of purchasing a new gas grill. I am seeking a very

good
quality grill that is also aesthetically pleasing. If aesthetics weren't
important, I'd probably go with a Weber Genesis Gold B.

I've found what appears to be exactly what I'm looking for - the Jenn Air
720-0061-LP at Lowe's. Jenn Air is a quality brand and this model is all
stainless steel.


The Jenn air name has been whored.

If you want a good grill, buy a real Vermont Castings (not the Home Depot
version), MHP, Broilmaster, Broil King, Ellipse, etc. Visit a propane
dealer or a place that specializes in outdoor products.
Ed

http://pages.cthome.net/edhome


  #8 (permalink)  
Old 30-04-2004, 06:01 AM
Bill
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

I appreciate everyone's feedback on this. Aren't there some positives,
though, with regards to the Nexgrill manufactured Jenn Air grill??? Is it
really as bad as the comments that have been made? A summary:

"Jason in Dallas" wrote in message
m...
Perhaps an OK grill but support sucks as you have discovered, and
replacement parts' future availability is questionable at best and already
tough to get now. That Jenn Air will likely prove to be a disposable

grill.

"Johnny Quest" wrote in message
...
I work at Lowes and assemble the grills.
The Jenn Air's are a joke. We get a lot of complaints.


"jdoe" wrote in message
news:J0dkc.17107$RE1.1464854@attbi_s54...
It's a Chinese import and yes it seems that's all the support you get. I
fell for something similar. Never again! Weber all the way. Expensive?

Yes!
Worth it? You bet!


"Edwin Pawlowski" wrote in message
. ..
The Jenn air name has been whored.
If you want a good grill, buy a real Vermont Castings (not the Home Depot
version), MHP, Broilmaster, Broil King, Ellipse, etc.


As I mentioned in the original post, the Jenn Air 720-0061-LP does appear to
have good parts, including cast brass burners and thick stainless steel
cooking grates. Certainly better than comparibly priced Weber grills.

Also, the demand for this grill is quite high. Out of the 6 Lowes stores in
my metroplex, only 1 still has this model in stock. Are all the buyers of
this grill clueless?

What gives?!?!?! Thanks, all.

Bill


  #9 (permalink)  
Old 30-04-2004, 06:57 AM
Dave Bugg
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

Bill wrote:

Also, the demand for this grill is quite high. Out of the 6 Lowes
stores in my metroplex, only 1 still has this model in stock. Are all
the buyers of this grill clueless?


No, it's us that are clueless. Go with the masses and get the Jen Air. Or
get a Kamado.
www.kamado.com


  #10 (permalink)  
Old 30-04-2004, 04:37 PM
Charles Demas
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

In article ,
Dave Bugg deebuggatcharterdotnet wrote:
Bill wrote:

Also, the demand for this grill is quite high. Out of the 6 Lowes
stores in my metroplex, only 1 still has this model in stock. Are all
the buyers of this grill clueless?


No, it's us that are clueless. Go with the masses and get the Jen Air. Or
get a Kamado.
www.kamado.com


Nobody has ever gone broke by underestimating the intellegence
of the (American) public.


Chuck Demas

--
Eat Healthy | _ _ | Nothing would be done at all,
Stay Fit | @ @ | If a man waited to do it so well,
Die Anyway | v | That no one could find fault with it.
| \___/ | http://world.std.com/~cpd
  #11 (permalink)  
Old 30-04-2004, 07:15 PM
pilgrim13
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

"Bill" wrote in message news

snip

Weber grills, on the other hand, are [1] manufactured by Weber, [2] always
get great ratings, and [3] have terrific customer service.

I was looking at the same grill and had it against the Weber Gold C.
I did not go with the Jenn Air because the only thing "Jenn Air" about
it is the badge. Every part is special order.

Went with the Weber Gold C. Terrific Customer Support, parts just
about everywhere and reputation and ratings to boot...as you pretty
much summarized above.

Stan
  #12 (permalink)  
Old 01-05-2004, 05:32 AM
TFM®
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

Bill wrote:


Also, the demand for this grill is quite high. Out of the 6 Lowes stores

in
my metroplex, only 1 still has this model in stock. Are all the buyers of
this grill clueless?




Once again you've answered your own question.

No one ever went broke by over-estimating the stupidty of the American
public.


TFM®


  #13 (permalink)  
Old 01-05-2004, 07:04 AM
JD
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

"TFM®" wrote in message
om
Bill wrote:


Also, the demand for this grill is quite high. Out of the 6 Lowes
stores in my metroplex, only 1 still has this model in stock. Are
all the buyers of this grill clueless?




Once again you've answered your own question.

No one ever went broke by over-estimating the stupidty of the American
public.


The current tenant at 1600 Pennsylvania Avenue is living proof of thatg

JD


  #14 (permalink)  
Old 01-05-2004, 01:29 PM
Anon
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Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

JD wrote:
"TFM®" wrote in message
om

No one ever went broke by over-estimating the stupidty of the
American public.


The current tenant at 1600 Pennsylvania Avenue is living proof of
thatg


http://www.ucomics.com/boondocks/2004/04/28/






  #15 (permalink)  
Old 01-05-2004, 05:08 PM
Dave Bugg
Usenet poster
 
Posts: n/a
Default Are the Jenn Air grills at Lowe's a sham?

Anon wrote:
JD wrote:
"TFM®" wrote in message
om

No one ever went broke by over-estimating the stupidty of the
American public.


The current tenant at 1600 Pennsylvania Avenue is living proof of
thatg


http://www.ucomics.com/boondocks/2004/04/28/


Keep your politics out of the NG, please.


 




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