On Mon, 29 Sep 2003 20:45:50 -0700, Hotair
wrote:

Hi guys,
I got so much good advice here last time I had a problem I thought I'd try here first..G
Probably a simple answer but...
You may recall I installed a router about 3 weeks ago...worked great for a couple days
and then quit...started losing the connection to my isp and then finally quit altogether.
Took it back and got an exchange, new one works fine for the most part with one annoying
problem. When I go into a binary group and download a couple pictures it locks up.
I have to reset it and its fine again until I go to download binary files.
I spent hours on the phone with customer support and have decided if its not written in
their standard problem book they don't have a clue.
I've managed to get around the problem by setting the MTU to a value of 1492 but for some
reason I think this has slowed things down a bit, not a big deal on cable but one likes
to enjoy the speed of cable to the fullest...
Anything else you can think of to check?
I'm not sure what MTU my isp uses but it doesn't seem to lockup while surfing, just when
I enter the binary groups.....maybe its a G rated router...LOL
Anyway to check my isp setting without talking to more tech support....ARGGGHHHHHHHHHH
Thanks in advance for any help or suggestions.
Any other info you need just ask.
Dave in BC..looking for free advice again
ps - computer is a PII-400, 256M ram, Linksys BEFSR41 router, com21 cable modem, O/S XP pro
If it matters I use Gravity as a newsreader.

An interesting question, and not a situation I've run into before.
I'll ask a friend who has much more experience with routers that I do;
maybe he can come up with something.
Your systems specs sound right; the first thing I thought of was not
enough RAM, but 256 megs should be more than enough.
Have you tried downloading any large files besides just pics? Anything
like any larger program demos? If so, do you have the same problem, or
is this only happening with pics off newsgroups?
Need a place to test if it's just newsgroups? Try he
http://www.pippina.com/photo.html and try the F-117 file. It's a 750
KB .wmv file, and should tell you if it's a problem with your
newsgroup server or the router.

--
Bill
Replace "g" with "a"
Experience is what you get when you expected something else.

Dave,

When you talked w/ the Tech Support folks did they have you check the
version of firmware in the router?

A quick check of the Linksys site shows a versions 1.45.7 with a "readme"
containing:

Linksys- A division of Cisco Systems, Inc.

Firmware Date : July 31, 2003
Current Firmware : Version 1.45.7
Product PartNo : BEFSR41 ver. 1 & ver. 2.x/BEFSR11/BEFSRU31

Release Notes
----------------------
Below is a list of enhancements made on the Router's firmware version
1.45.7:

1.Supports multi-L2TP-pass-through
2.Supports DHCP relay agent
3.Fixed fragmented packets arriving out of order.

I suggest you go he http://www.linksys.com/download/firmware.asp?fwid=3
and download the latest firmware to patch your unit. Item 3 "could" be the
source of your problem, especially if dropping MTU (which decreases the
maximum packet size) fixed the problem. No guarantees but certainly worth
the effort.

If your running a "version 3.x" unit then there is no firmware update
available.

I hope this helps some.

Bill

Hi guys,
I got so much good advice here last time I had a problem I thought I'd
try here first..G
Probably a simple answer but...
You may recall I installed a router about 3 weeks ago...worked great for
a couple days
and then quit...started losing the connection to my isp and then finally
quit altogether.
Took it back and got an exchange, new one works fine for the most part
with one annoying
problem. When I go into a binary group and download a couple pictures it
locks up.
I have to reset it and its fine again until I go to download binary
files.
I spent hours on the phone with customer support and have decided if its
not written in
their standard problem book they don't have a clue.
I've managed to get around the problem by setting the MTU to a value of
1492 but for some
reason I think this has slowed things down a bit, not a big deal on cable
but one likes
to enjoy the speed of cable to the fullest...
Anything else you can think of to check?
I'm not sure what MTU my isp uses but it doesn't seem to lockup while
surfing, just when
I enter the binary groups.....maybe its a G rated router...LOL
Anyway to check my isp setting without talking to more tech
support....ARGGGHHHHHHHHHH
Thanks in advance for any help or suggestions.
Any other info you need just ask.
Dave in BC..looking for free advice again
ps - computer is a PII-400, 256M ram, Linksys BEFSR41 router, com21 cable
modem, O/S XP pro
If it matters I use Gravity as a newsreader.

Hotair wrote:

Hi guys,
I got so much good advice here last time I had a problem I thought I'd try here first..G
Probably a simple answer but...
You may recall I installed a router about 3 weeks ago...worked great for a couple days
and then quit...started losing the connection to my isp and then finally quit altogether.
Took it back and got an exchange, new one works fine for the most part with one annoying
problem. When I go into a binary group and download a couple pictures it locks up.
I have to reset it and its fine again until I go to download binary files.
I spent hours on the phone with customer support and have decided if its not written in
their standard problem book they don't have a clue.
I've managed to get around the problem by setting the MTU to a value of 1492 but for some
reason I think this has slowed things down a bit, not a big deal on cable but one likes
to enjoy the speed of cable to the fullest...
Anything else you can think of to check?
I'm not sure what MTU my isp uses but it doesn't seem to lockup while surfing, just when
I enter the binary groups.....maybe its a G rated router...LOL
Anyway to check my isp setting without talking to more tech support....ARGGGHHHHHHHHHH
Thanks in advance for any help or suggestions.
Any other info you need just ask.
Dave in BC..looking for free advice again
ps - computer is a PII-400, 256M ram, Linksys BEFSR41 router, com21 cable modem, O/S XP pro
If it matters I use Gravity as a newsreader.

Hi,

Try going to BroadbandReports.com and running their Tweak Test:

http://www.broadbandreports.com/tweaks

Then download the DrTCP tool off their site and tweak your adapter's
settings to the suggestions from the tool.

Do you have firewall software installed? Maybe it's set to block
fragmented packets.

--
Aloha,

Nathan Lau
San Jose, CA

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