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Susan Hogarth Susan Hogarth is offline
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Default Mirro pressure canner

UPDATE! See below!

On Aug 21, 10:04 pm, Susan Hogarth > wrote:
> My husband and I bought a Mirro a couple of months ago and just
> started working on canning with it (100+ tomato plants!!!). We are
> having an issue, though, that the release valve doesn't seem to 'rock'
> the way it is described in the manual, but instead does nothing for a
> minute or two then vents for 5-10 seconds continuously. We thought
> this was a defect, but this review on epinions talks about Mirro's
> service line saying this is normal:
>
> http://www.epinions.com/content_400848686724
>
> " The product must have changed since the other reviewers bought it.
> The instructions tell when to start timing the processing: "When
> control jiggles vigorously, reduce heat so that control rocks or
> jiggles gently."
> Guess what? The control has been changed so that it does not rock or
> jiggle at all.
>
> The instructions have not been updated. I found this out doing a test
> run. When the control would not move in the least bit, I called the
> customer service number listed. The tech told me, "Oh yeah, it doesn't
> rock, it just hisses. The instructions are wrong. Sorry about that." "
>
> I am going to call Mirro tomorrow, but is there any insight into this?


Thanks for all the advice. I finally tracked down - through a series
of calls - the fact that Wearever now owns the Mirro line. They have a
FAQ that includes this question, which I discovered while waiting on
hold:

http://prod.wearever.com/wearever/consumerinfo/faq.htm

and this is adressed:

"Why doesn't the pressure control on my cooker/canner "jiggle" as
indicated in the Instruction Manual?
With the older models the pressure control did "jiggle" when the
cooker/canner came up to pressure. With the newer models, the pressure
control will make a "hissing" sound and emit a great deal of steam
when it comes up to pressure."

and when I got through to the tech support person, they basically
confirmed this.

So I guess the guy on epinions was correct. The only new info I can
add is to call Wearever when you need Mirro tech support

I feel more confident now. Thanks, all!

- Susan