On Aug 21, 10:04 pm, Susan Hogarth > wrote:
> My husband and I bought a Mirro a couple of months ago and just
> started working on canning with it (100+ tomato plants!!!). We are
> having an issue, though, that the release valve doesn't seem to 'rock'
> the way it is described in the manual, but instead does nothing for a
> minute or two then vents for 5-10 seconds continuously. We thought
> this was a defect, but this review on epinions talks about Mirro's
> service line saying this is normal:
>
> http://www.epinions.com/content_400848686724
>
> " The product must have changed since the other reviewers bought it.
> The instructions tell when to start timing the processing: "When
> control jiggles vigorously, reduce heat so that control rocks or
> jiggles gently."
> Guess what? The control has been changed so that it does not rock or
> jiggle at all.
>
> The instructions have not been updated. I found this out doing a test
> run. When the control would not move in the least bit, I called the
> customer service number listed. The tech told me, "Oh yeah, it doesn't
> rock, it just hisses. The instructions are wrong. Sorry about that." "
>
> I am going to call Mirro tomorrow, but is there any insight into this?
> Thanks!

Additional note: sometimes the 'rocker' just pops right off! That's
not cool!

- Susan