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best high-end refrigerator?
On Thu, 1 Jan 2004 19:52:56 +0000 (UTC), (Charles
Demas) wrote:
>In article >,
>Floyd Farcus > wrote:
(angelarenae) wrote:
>>
>>>I'm getting ready to do a major kitchen remodel and have some
>>>questions about refrigerators. I was all set to order the Sub-Zero
>>>650 Over-Under (freezer is a drawer beneath the fridge), when a friend
>>>of mine told me that Sub-Zeros in general are overrated and are
>>>outperformed by several other (cheaper) brands, e.g. KitchenAid and
>>>Viking.
>>
>>Check the repair rate of SubZero. They are running about 27% repair
>> rate, highest in the industry. For the price they are asking, I
>>would demand perfection.
>
>One of the problems may indeed be that their customers *ARE* demanding
>perfection, or very close to it.
>
>As you said, at that price it should be perfect, and with a repair
>policy geared toward that, one would expect a higher repair rate.
>
>IIRC, their repair cost to customer is zero.
>
>
>Chuck Demas
Hi Chuck,
Am I to understand (with the reasoning above) that you are suggesting
that the very high repair rate is a GOOD thing?
If so, I will have to re-evaluate my purchases in the future...<g>
All the best,
--
Kenneth
If you email... Please remove the "SPAMLESS."
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