On Wed, 08 Oct 2003 03:39:41 GMT, Julia Altshuler
wrote:

sf wrote:
That's a practice called "up selling" if you didn't know the
term already. It's done in all retail situations... that's
why sales people push accessories when women buy shoes and
if you try to buy lipstick, they show you eye shadow and
blush - for men, that's why you don't end up with just the
basic car you set out to buy.


I was familiar with the practice, not the term.

snip

I realize it is a business situation, but imagine it socially.

Unfortunately, that's what's expected from the staff that
annoys you... it's all in the "training". That sort of
thing isn't natural for most people and that's why it annoys
us instead of making us say "yes".