kipahmom wrote:
I'm remodeling my kitchen and trying to decide between the following
two items:
1. Wolf v.s Viking 6 burner 36" rangetop
2. Wolf v.s Viking 30 inch double wall convection oven.

I actually went to both disributor showrooms and tried them out and
really liked the Wolf, however someone commented to me that the Viking
wall ovens have a knob adjustment which might be less subject to
breaking. I also was wondering if the Sabbath mode on the viking
allowed for temperature modification while in the mode.

Thanks!

Our experience with Viking (36 in range, four burners and griddle) has
been terrible, ranging from poor design (knobs that break in your hand),
bad construction (failed welds on the main members of the range and
broken oven racks, to the irritatingly expensive (oven igniters that the
service tech says last only 2-3 years at several hundred dollars a pop).
What makes it worse is the utterly useless and arrogant "customer
service". The most polite and helpful responses we've gotten from them
were the ones where they completely ignored and never returned calls and
letters. It was worse when they answered the phone! When it works it's
great, but the problems and lack of help to fix obvious flaws in design
and workmanship make it a non-starter for me.

Roger