Louis Cohen wrote:
I guess next year's cook-off will be south of the border.
Ah yep.
From the FAQ:
*****BEGIN QUOTE*****
Is the move going to make customer service worse?
The move is going to make customer service BETTER. All of the Johnson
family you have always dealt with are moving to Ensenada and will be
right there to answer your questions. We also anticipate hiring
additional staff, perhaps some of the many retired Americans living in
Ensenada, to let us provide the world-class customer service you want
and expect from Kamado. We've sometimes been overwhelmed and not as
responsive as we want to be to phone and e-mail messages. We expect that
to change, and soon.
*****END QUOTE*****
If this move means better profits for Richard, hopefully that really
will lead to better service for us.
--
Aloha,
Nathan Lau
San Jose, CA
#include std.disclaimer
|