I've talked to the girls at Kamado about charcoal and don't remember better
customer service. They should give lessons. One of them told me that since I
couldn't get to the shop during the week, she'd meet me there on Sat!
Outstanding.

Michael

We were in Sacramento for a wedding a few weeks ago and made a
pilgrimage to the factory on Saturday, hoping that they'd be open. They
weren't, but the 2 guys who were working opened up the gates and let us
wander around. One of them called Laura, and she said if we could wait
15 minutes she'd come over. I couldn't make her come in on a Saturday,
but I was very impressed that she offered. She told us to take as long
as we wanted and to take some tiles home to compare colors.

I'll be ordering my birthday 7 next week, I think!

RH