At a Williams-Sonoma store I bought a Jura-Capresso ($1,999 USD) S8 super
automatic. The automatic espresso maker, auto cleaner portion works great
but after 3 weeks of use (2 cups of latte per day) the steam/frother tube
("dual frother plus") started to leak hot water out of the top (where it
connects with a fixed tube) and into your cup while you are
steaming/frothing. This dilutes & fills your drink up with water. I called
Jura's help desk (not very helpful) and they finally sent a replacement
"dual frother plus" part which did not fix the problem. Williams-Sonoma
guarantees for life anything you buy there so I exchanged it for another. A
month later, the same problem on the new machine. I called Williams-Sonoma
again and they are to contact Jura-Capresso to see why the S8 super
automatic keeps failing. I think it was poorly engineered. Two questions:
1. Has anyone had this or similar problem with a Jura-Capresso machine (most
have similar steam systems)
2. Any recommendations on a super automatic under $3,000