Samantha Hall ) gurgled happily, sounding much
like they were saying :

Slug and Lettuce ranks just behind Wetherspoons pubs as the most
souless pubs in the UK. Most airport lounges have better atmosphere
(and beer) than those places. They are better avoided at all costs.
You can always find a good local near a Slug and Lettuce, there is never
a need to go into one.

HEY YOU I WORK FRO WETHERSPOON YOUR NOT GOING TO THE RIGHT ONES THE PUB I
WORK AT HAS THE BEST ATMOSPHERE FRIENDLY STAFF GOOD LOOKING BAR STAFF AND
THE BEST BEER IN TOWN AND THE SLUG AND LETTUCE IS WAY BEHIND US ON SALES
MORON

So.....

JDW has illiterate staff who bellow abuse at customers, while thinking that
sales figures are the sole arbiter of which pub is "better" from a customer
point of view?

Okay...... This might explain quite a bit....

Any JDW Management lurking? That's Samantha Hall, works at one of your pubs
with a S&L nearby. She might benefit from a bit of charm training...