"Kevin S. Wilson" wrote in message
...
I bought a new Kamado smoker about 6 years ago. I haven't used it
yet, but I really like it a lot.

The problem I have with it is I can't figure out how to open these
bags of charcoal.

Is there a website that explains how these strings can be removed so
that I can get at the charcoal inside? I've sent numerous letters
and called Kamado about the problem, but they never respond.

A quick way is to soak the bag in a somthing flammable, like kerosene, and
set fire to it. The air inside will heat up and expand, causing the string
to burst. I have not tried it myself but as long as you are careful I see no
problem with it.