Dave Smith wrote:

Wayne Boatwright wrote:

Just my little bitch about jobs being outsourced away from hard-working
Americans and endorsement of an American Company.

Cindi

When I worked in an IT department at American Express, we were abruptly
notified on a Friday that the entire division was being outsourced to India
that Friday was out last day of work.

Maybe it is time to start boycotting businesses that have outsourced their call
centres and support to places like India.


Rotsa ruck with that, Dave...


The last time I had to call for
support for my internet service I could hardly understand the guy. Goddammit. I
pushed 1 for English not Hindi. My call took more than twice as long as it
should of because I had to repeat everything I said to him and had to get him
to repeat everything to me. *I am not talking a slight accent. I could not
understand him.


So just hang up and try again. Actually, the last times I've called
customer support about various things I've gotten very good and quick
service from the foreign call centre staff...

"YMMV", natcherly...


--
Best
Greg