On Feb 12, 9:35 am, "Dominic T." wrote:
Joss, you're welcome to your opinion. I was and am 100% honest and I
made every attempt to clarify every point I made. I get so sick and
tired of people defending this kind of thing that I honestly stop
caring. But, when you or someone like you - a casual reader/poster
here - decides to order tea from one of these sites and gets taken or
scammed *then* get back to me about how harsh or terrible I am.

I have spent countless hours and years protecting consumers/banking
online as a profession, if you truly think my comments are unfounded
or baseless then go right ahead. Go ahead and order tea via a
spreadsheet with personal info with ZERO protection or security. No
matter how well meaning or good intentioned, nothing excuses a
complete disregard for customer security. See how much good intentions
help when your identity/private info gets stolen. It's a serious
issue, I take it seriously, I've seen the damage first-hand over and
over.

Once he apologized, I backed off and offered nothing but constructive
criticism. There is little more I can/will do.

- Dominic


Wow. Thanks for the moral support Joss, however I'd rather see this
issue fade away.

In regards to our shoty or otherwise dodgy website, this is a small
project to supplement some newly found free time after a normal work
day. We have not made the final leap to design and build a full blown
e-commerce site with all the bells-n-whistles, but it is something we
are constantly considering and pricing. As for "security", we rely on
google for that service. We actually never see any credit
information, just shipping information.

I do appreciate the general concern Dominic has vocalized concerning
spammers, as I too loath the variety of offers made from Nigerian oil
tycoons from the random household items I post on craigslist, however
I wish he had highlighted our use of google checkout as a reliable
source of security. We put our first "funds" into the tea and its
packaging, not our world wide image - am obvious mistake.

Let's all just leave it at that.

Thank you,

wdw